Subject: Tech Support Candidate - Ram Raj
From: Ram Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 11:20:02 -0400

Tech Support
Test

Name

Ram
Raj

E-mail

[email-masked]

Phone Number

(91) 8368252916

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Harsh vihar2 near mandoli jail complex

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. check properly the net connection.

2. Enter correct website.

3. Tap new page

4. Even if error is not resolved then reload it.

What
according to you is difference between Bluetooth and Wifi?

1.
Data(text/ file) can not be sent through wifi where as  through bluetooth it
can do.

2.data sharing(internet sharing) is possible through wifi where as it is not
possible through bluetooth.

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

Sorry i have no idia for this question

What according to
you makes you a good candidate for customer service or technical support
job?

1. I have capacity to listen customer' grievances with close
attention and with my soft skill and technical knowledge; i can resolve it
timely to the point of theire satisfaction.

2.to tell all the features of my product to customer and  using digital payment
mode.

On a scale of 1 - 5 please rate your fluency in spoken
English

4