Subject: Tech Support Candidate - Ghanraj Singh
From: Ghanraj Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 11:12:06 -0400

| | Tech Support Test

Name | Ghanraj Singh
E-mail | [email-masked]
Phone Number | (121002) 9953602461
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Faridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Personal business | | |
Previous Employer 1 | Gentle electronic | Technical advisor | - | -
Previous Employer 2 | Na | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check my local connection
Then check for wlan connection
If it is wireless then I will try to ping some web

What according to you is difference between Bluetooth and Wifi?

Bluetooth is for personal area network it's allow very short distance connection between 2user or between 2 devices
WiFi is a wireless network which allows user to acess internet  or provide local connection wireless it's has 2 band 2Ghz or 5Ghz
And so on

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer is where the user full it's need
Great means where the customer get satisfied

What according to you makes you a good candidate for customer service or technical support job? | I have good knowledge of technology and technical field my main goal is to learn about electronic and computers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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