Subject: Tech Support Candidate - Kunal gaurav
From: Kunal gaurav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 11:07:57 -0400

Tech Support
Test

Name

Kunal
gaurav

E-mail

[email-masked]

Phone Number

(821) 6299376895

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

North delhi

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all when i got this situation then first i
check the connection and again i open it. I refresh my computer then if would
open i try open and it's will open.

What
according to you is difference between Bluetooth and Wifi?

Bluetooth
is a device taht is based on wireless technology to exchange data and use for
attend call or listening music and in wifi it's  a wifi is technology which is
used to provide network in local area on huge level.

What according to you
is the difference between good and great customer service. (Explain in 4 - 6
sentences)

Customers service which we provide to customers to
listen there problems or feedback . Good customer service means where we listen
there problem  calmful and solve  thier queries or problems  and satisfied
them from our service of they are happy then it's is good services
.

What according to you makes you a good candidate
for customer service or technical support job?

To show
my interest in customer   become more friendly with customer and make
comfortable him that is easy to sopve his quries and upgarde my skill this will
help me to become great customers service

On a scale of 1 - 5
please rate your fluency in spoken English

3