Subject: Tech Support Candidate - Himanshu Kr
From: Himanshu Kr <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:46:28 -0400

| | Tech Support Test

Name | Himanshu Kr
E-mail | [email-masked]
Phone Number | (91) 9560333946
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida 135

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | S. international | Sales executive | | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 update  system and check the internet connectivity.
2 .you can uninstall the present browser and install the new one

What according to you is difference between Bluetooth and Wifi? | 1 Bluetooth is a device which is used to connecting the other one. Where  wifi used to connect the internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I think customer making satisfying after that making them loyal.
What according to you makes you a good candidate for customer service or technical support job? | I think  best communication skill, problem solving skill and passion for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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