Subject: Tech Support Candidate - Abdul Unais
From: Abdul Unais <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:44:39 -0400

| | Tech Support Test

Name | Abdul Unais
E-mail | [email-masked]
Phone Number | (91) 9048253326
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kerala

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Al-warda | Manager | March |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check the network connection. And next will assure the authenticity of website. And will do proper to the situation
What according to you is difference between Bluetooth and Wifi? | The Bluetooth and Wi-Fi are used for giving wireless communication through the radio signals. The real difference between is that. Bluetooth is connect Short range devices for sharing information but WiFi is used for providing high speed web access of interest.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | When the service of a person is in best and good manner then the customer service being good. But when ever a person taking risks and responsibility as well as the situation then the customer service is being great.
What according to you makes you a good candidate for customer service or technical support job? | Both sides can in good candidate but according to technical world, the technical support job will be good to me also
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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