Subject: Tech Support Candidate - Rajeev Ranjan
From: Rajeev Ranjan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:26:30 -0400

| | Tech Support Test

Name | Rajeev Ranjan
E-mail | [email-masked]
Phone Number | (110008) 7053687802
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Prem nagar patel nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If we get an error using any browser, one should close all the pages and clear cache, history.Then restart the browser to open the website again.if it happens again one can opt for using other browser.

What according to you is difference between Bluetooth and Wifi?

Bluetooth is a non wire device that helps in transfering data generally using cell phones or helps in connecting other devices.
WiFi  provides internet to do all the things or action with a better speed than cellular data.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer services is that one keeps one's customer satisfied whereas Great customer service includes satisfaction cum loyalty with the service provider. Great services also includes 24*7 access and 360 degree solution .
What according to you makes you a good candidate for customer service or technical support job? | I have the ability to understand the problem of the customer and provide them best possible solution.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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