Subject: Tech Support Candidate - ahana gupta Ahana
From: ahana gupta Ahana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:24:24 -0400

| | Tech Support Test

Name | ahana gupta Ahana
E-mail | [email-masked]
Phone Number | (91) 8948790311
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | noida 16

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | no | no | no | no
Previous Employer 1 | no | no | no | no
Previous Employer 2 | no | no | no | no

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | here if the error comes because of website then i go back and again do the same task . and if the error come because of as a user . then i check first it that i am a authenticate user . if i am then i check that task i want to do for that i am autherize . all this stepa i check and find out what is error .. and i solve the error and go ahad .
What according to you is difference between Bluetooth and Wifi? | blutooth allows for the short range data transfer between devices .and through the wifi i do this for long range . and bluthooth limits the number of devices that can connect , and with wi fi i connect many devices .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good is just i complete my task and serve the customer . but great customer service is customer is satisfied and be happy with service .

What according to you makes you a good candidate for customer service or technical support job?

According to me , I am not shortempers then i can bear the preser and customer odd behaviour . and i am helpful ,so my work honestly and with all my skils .

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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