Subject: Tech Support Candidate - Lokesh Kumar
From: Lokesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:18:19 -0400

| | Tech Support Test

Name | Lokesh Kumar
E-mail | [email-masked]
Phone Number | (91) 9149349632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Moradabad UP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Competent computer | IT hardware and networking | 08/06/2020 | 14000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open chrome browser types ndtv website.  lives news. So network issue. Task delete Web history. Browser not problem created.
What according to you is difference between Bluetooth and Wifi? | Difference Bluetooth and WiFi :- Bluetooth is primarily used to connect divices without cables. WiFi provides high speed access to the Internet. Bluetooth is distance 30 feet, usually personal mobile devices.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer is best customer.
What according to you makes you a good candidate for customer service or technical support job? | Customer are problems identify, is best technical supported.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |