Subject: Tech Support Candidate - Akash Singh Chauhan
From: Akash Singh Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:11:46 -0400

| | Tech Support Test

Name | Akash Singh Chauhan
E-mail | [email-masked]
Phone Number | (+91) 8851382065
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Babarpur, Delhi-110032

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | I Energizer IT service pvt Ltd, noida sector 10 | CSR | 15th May 2020 | 18k
Previous Employer 1 | Ison bpo india pvt ltd., noida sector 15 | CSR | 10th Oct 2019 | 15k
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I'll check internet connection is proper or not, after checking that, connection is proper then I'll refresh the page, if still it's showing the same error then I'll check in another browser.
What according to you is difference between Bluetooth and Wifi? | The main difference is that Bluetooth is used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet. Bluetooth is a wireless technology which we use to share the data.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | As per my prospective the main difference between good customer service and great customer service is that if you are doing hard work or making your customers satisfied that is good, but second thing is that you should loyal with customers, which is equally important to create or build a great customer service. If you loyal to your customers, then customers will believe on you and that thing will help you to create goodwill.
What according to you makes you a good candidate for customer service or technical support job? | I have penitent, attentiveness, ability to communicate clearly and the most important time management skill. Which makes me a good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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