Subject: Tech Support Candidate - Bakhtiyar Alam
From: Bakhtiyar Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 10:10:53 -0400

| | Tech Support Test

Name | Bakhtiyar Alam
E-mail | [email-masked]
Phone Number | (110003) 8882849257
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | South ex

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aforeserve | Technical support engineer | Till today | 15
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If we face any problem to opening the any website on my computer's browser then first check the internet on mt computer if internet is working properly then we will check the website if website is right so may be site broblem.

What according to you is difference between Bluetooth and Wifi?

Bluetooth and wifi both are wireless communication device and is used to communicate with other device to sharing and accessing Aapes, vedio, audio,and more information but main difference between both device is that blutooth makes slow communication  and it used  in short range
Wifi is fast and it used to communicate for long range and it makes communication on the internet very fast.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Some time we manage all things in costumer site this work is good for me and some time some work is difficult and not handle from some one if we manage or hadle it this work will be great for us some time we do something right for our company or our organization that is good for me and some time we play important role from other organisations employees to gating our organization at the top most level this work will be great for us
What according to you makes you a good candidate for customer service or technical support job? | I am good candidate for technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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