Subject: Tech Support Candidate - Ayushi saxena Ayushi saxena
From: Ayushi saxena Ayushi saxena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:46:25 -0400

| | Tech Support Test

Name | Ayushi saxena Ayushi saxena
E-mail | [email-masked]
Phone Number | (91) 9340969782
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check wheather lan cable or wifi is connected to the system or else i will check internet connectivity by pinging the website in cmd panel.if there is a issue in recieving or sending of data then i will contact my internet service provider.
What according to you is difference between Bluetooth and Wifi? | Bluetooth has low frequency for transmitting data while wifi has wider or broad frequency fot transmit the data .bluetooth has low trnasmiting speed as compared to wifi.wifi can be go to 1gbps speed for transmitting data

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

If a customer got an answer in short time and individual got query resolved then it can be a good customer service.
If a customer got an answer in apropriate time and customer  is satisfied with the service provided then we can say it is a great customer service

What according to you makes you a good candidate for customer service or technical support job? | I have a knowledge about troublshooting internet problems having a basic knowledge about hardware and software troublshooting of system. I have an intrest in techincal field
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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