Subject: Tech Support Candidate - Ved Parkash Vedprakash
From: Ved Parkash Vedprakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:46:14 -0400

| | Tech Support Test

Name | Ved Parkash Vedprakash
E-mail | [email-masked]
Phone Number | (91) 8754099040
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sector 101 Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check net connection,
Restart browser ,
Check all connections wire.

What according to you is difference between Bluetooth and Wifi? | WiFi range high as compared to bluetooth
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer are those customers are only our customers we behave like normal customer while great customer service always care of customer regarding their problems regarding our services and give discount and solve their problems first
What according to you makes you a good candidate for customer service or technical support job? | My way of talking and my knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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