Subject: Tech Support Candidate - Pragati kachhavah Pragati
From: Pragati kachhavah Pragati <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:46:01 -0400

| | Tech Support Test

Name | Pragati kachhavah Pragati
E-mail | [email-masked]
Phone Number | (208027) 8808241635
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector 63

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | Na | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I face that type of problem , firstly I check out my internet connection. Then I check my website that the address i have entered correct or not if that address correct. I will refresh tha page and once again try to browse the site.
What according to you is difference between Bluetooth and Wifi? | Bluetooth and wifi both are technical devices which are used in computer laptop or devices, but in bluetooth you can share your file from one device to another, contact with other in call by attach your phone. If we are talking about wifi so wifi is a device that provide us internet to surfing. It can connect more than one devices according to ability.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that where customer not totally certified by your work or answer. In the great customer service here customer get satisfaction by the answer of customer care executive.
What according to you makes you a good candidate for customer service or technical support job? | I am good in technical field because I am done post graduate in computer application. So i have great technical knowledge. And i think that i am able to solve customers problems easily.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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