Subject: Tech Support Candidate - Vishal Barnabas
From: Vishal Barnabas <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:45:20 -0400

| | Tech Support Test

Name | Vishal Barnabas
E-mail | [email-masked]
Phone Number | (110059) 9654210121
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | R L travels | It Executive | 27600 | 25600
Previous Employer 2 | Indo Arab Air services | Network admin | 24700 | 23000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we check internet working or not
Internet working but unable to open web page then check any  firewall  are enabled or blocking.both conditions are in right way then trying to open different browser or delete cookies and reset browser default settings.

What according to you is difference between Bluetooth and Wifi?

Both are working wireless but with the help of bluetooth we are able to transfer data  to other devices.
With the help of wifi we are able connect internet in wifi enabled devices.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Customer satisfaction good.
Employers happy with your work great

What according to you makes you a good candidate for customer service or technical support job? | Provide quick and well service
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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