Subject: Tech Support Candidate - Sonia Parti
From: Sonia Parti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:44:20 -0400

| | Tech Support Test

Name | Sonia Parti
E-mail | [email-masked]
Phone Number | (91) 8178456132
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Blues and purples | Ea | April 2020 | 35000
Previous Employer 2 | Scientific security | Asst manager | Feb 2014 | 30000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)i will check internet connectivity
2) I will check the proxy settings
3) website credentials are correct or not

What according to you is difference between Bluetooth and Wifi? | Bluetooth is a data sharing platform and wifi is a remote internet service provider
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is keeping your customer satisfied where as great customer service is keeping them satisfied and loyal.
What according to you makes you a good candidate for customer service or technical support job? | My skill is more customer service oriented .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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