Subject: Tech Support Candidate - Beant Kaur
From: Beant Kaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:41:34 -0400

| | Tech Support Test

Name | Beant Kaur
E-mail | [email-masked]
Phone Number | (+91) 9958825476
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida -137

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dps junior | Avp | 19june2020 | 83393
Previous Employer 1 | Hillwoods | Coordinator | 31nov 2019 | 70000
Previous Employer 2 | K.r.mangalam | Tgt english | March 312018 | 56000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will recheck the url in the address bar to make sure it was entered correctly.  Will try to open it on another computer becoz sometimes a broken cookie file can also cause errors.
What according to you is difference between Bluetooth and Wifi? | Both are used to provide wireless communication through radio signals .The major distinction is that, bluetooth is accustomed to connect short range devices whereas wifi is used for providing high speed web access.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is where we resolve all the queries asked by the customer n great customer service is when we make the customer happy by resolving queries and provide beneficial information.
What according to you makes you a good candidate for customer service or technical support job? | My optimistic zeal and patient approach makes me suitable. Also , I am  a workaholic who is determined to make a difference.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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