Subject: Tech Support Candidate - nitesh sharma
From: nitesh sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:40:54 -0400

Tech Support
Test

Name

nitesh
sharma

E-mail

[email-masked]

Phone Number

(0120) 8373985486

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Snva ventures pvt. Ltd..

Sr. Tech sales
executive

21th march

35000

Previous Employer 1

Na

Previous
Employer 2

Na

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

We can try to refresh the browser or else we can
reset the browser.. we can restore browser to its default

What
according to you is difference between Bluetooth and Wifi?

Bluetooth
is a inbuilt feature which we get with device..it gives us opportunity to
connect devices to 1 platform..

Wifi is a plateform which we use to connect devices with internet.

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

It depends
up on satisfaction level..

If we satisfy customer as what he called for then it will come under good
service..

And if we are sure that we have satisfy customer that he is fully
satisfied...

What according to you makes you a good candidate
for customer service or technical support job?

I am hard
working with good tech sales experience..

On a scale of 1 - 5
please rate your fluency in spoken English

5