Subject: Tech Support Candidate - Shivani Shivani
From: Shivani Shivani <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:39:46 -0400

| | Tech Support Test

Name | Shivani Shivani
E-mail | [email-masked]
Phone Number | (+91) 7703841355
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Burari nathupura

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | My mudra fincorp pvt ltd | Relationship executive | 25/3/2020 | 20000
Previous Employer 1 | Raaj khosla company pvt ltd | Relationship executive | 2/02/2019 | 17000
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Go to Google and type ndtv after that first link www.ndtv.com then click the link after that ndtv page is open
What according to you is difference between Bluetooth and Wifi? | Bluetooth mean heanset device which is connected to mobile for playing music and answer for call. And WiFi fpr connection devices to devices for connect Internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Gopd customer service mean slove customer query only but great customer service mean fully satisfied customer and service also
What according to you makes you a good candidate for customer service or technical support job? | Trying to my best for customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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