Subject: Tech Support Candidate - Pankaj Ray
From: Pankaj Ray <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:39:38 -0400

| | Tech Support Test

Name | Pankaj Ray
E-mail | [email-masked]
Phone Number | (91) 9971943627
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec-49

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | EBIX SOFTWARE PVT LTD | SYSTEM ENGINEER | STILL WORKING | 24500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First we need to check internet is working on his system and then need check to proxy setting,Reset the browser.
What according to you is difference between Bluetooth and Wifi? | Both provide the wireless communication.Bluetooth is connect short range share range devices to sahring information and wifi use wide range.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good service is only providing the point to point  share information and great service ia that we should share extra information  to user's
What according to you makes you a good candidate for customer service or technical support job? | Try to fixed issue at first call attempt.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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