Subject: Tech Support Candidate - Ujjwal gautam dubey Ujjwal
From: Ujjwal gautam dubey Ujjwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:38:33 -0400

| | Tech Support Test

Name | Ujjwal gautam dubey Ujjwal
E-mail | [email-masked]
Phone Number | (91) 8770336970
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Bhopal

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | GA Digital | Technical support | Today | 17000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i check internet connection if connection is good then i will move to check the browser that is used to open a website.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is actually accustomed connected short range device for sharing information whereas wifi is used for providing high speed web access or internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service make satisfies the customer but great customer service make the customer to satisfied and loyal.
What according to you makes you a good candidate for customer service or technical support job? | Because i have 1 year experience in this field and I catch the problem immediately and solve it.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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