Subject: Tech Support Candidate - Hassan Khalid
From: Hassan Khalid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:36:01 -0400

| | Tech Support Test

Name | Hassan Khalid
E-mail | [email-masked]
Phone Number | (99901) 10976
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | BIJNOR

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Akbar Travels PVT Ltd. | CSE | 9 mar 2020 | 23000
Previous Employer 1 | BUSINESS TRAVELS PVT LTD | TRAVEL EXECUTIVE | 22JUN2016 | 10000
Previous Employer 2 | ATB YATRA | TRAVEL CONSULTANT | 18FEB2019 | 20000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will block the notification through the Address bar.
What according to you is difference between Bluetooth and Wifi? | Both Bluetooth and Wi-Fi are used for providing wireless communication through radio signals. The most distinction between Bluetooth and Wifi is that, Bluetooth is actually accustomed connect short-range devices for sharing information whereas Wifi is used for providing high-speed web access or internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great Customer service depends over the Clients full satisfaction if their query has been resolved in full fledge or not.
What according to you makes you a good candidate for customer service or technical support job? | I have the experience in working with OTA(online Travel Agency).i used to take 25 to 30 calls average per week and i used to listen and resolve their grievances in much possible say.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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