Subject: Tech Support Candidate - Aditya Maheshwari
From: Aditya Maheshwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:35:20 -0400

| | Tech Support Test

Name | Aditya Maheshwari
E-mail | [email-masked]
Phone Number | (+91) 9638374622
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Surat

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ava retail | BDM | | 50000
Previous Employer 1 | CCD | TM | 12.10.2019 | 40450
Previous Employer 2 | Time Legend (Satguru Travels) | Assistant Manager | 8.3.2018 | 36500

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | no idea but willing to learn
What according to you is difference between Bluetooth and Wifi? | No idea but willing to learn
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer Service means customer is satisfied but great customer service is when he does a word of mouth marketing for us by telling to others also

What according to you makes you a good candidate for customer service or technical support job?

A quick learner, Attention to detail, Never lose temper, Always Cheerful

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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