Subject: Tech Support Candidate - Rajnish Sharma
From: Rajnish Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:33:07 -0400

| | Tech Support Test

Name | Rajnish Sharma
E-mail | [email-masked]
Phone Number | (+91) 8076622933
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Fridabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try refreshing the page. If the error still continues I will try rebooting my device.
What according to you is difference between Bluetooth and Wifi? | I don't know much but i know that bluetooth is slow network and wifi is a comparable fast network.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means only just replying to the customer's asked questions whereas great customer service deals with not only the queries which cusomer asks but also telling him/her about all other things related to it.
What according to you makes you a good candidate for customer service or technical support job? | I am really very hardworking and dedicated towarda the job assigned to me. I am also a sportsperson which would also help me in carrying out my work efficiently and smoothly.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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