Subject: Tech Support Candidate - Jitender Pal
From: Jitender Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 22 Jun 2020 09:32:54 -0400

| | Tech Support Test

Name | Jitender Pal
E-mail | [email-masked]
Phone Number | (011) 9654559922
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MITS | MANAGER PROJECT | 20th June 2020 | 45000
Previous Employer 1 | Global Espak | CUSTOMER SUPPORT MANAGER | June 2018 | 42000
Previous Employer 2 | MSAI | SERVICE DELIVERY MANAGER | May 2017 | 38000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all open a URL then click to Path and then write www.ndtv.com and just click enter

What according to you is difference between Bluetooth and Wifi?

Bluetooth - Device which can connect to mobile listen audio calls/songs
Wi-Fi - can connect over World Area Network

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Your communication and understanding to customer and giving best for C-SAT
What according to you makes you a good candidate for customer service or technical support job? | I have 12+ Years of experience for customer Support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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