Subject: Arabic Language Test - ABDULLAH FAROQ TAWFIK
From: ABDULLAH FAROQ TAWFIK <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 6 Jun 2020 05:15:32 -0400

| | Foreign Language Screening Test

Name | ABDULLAH FAROQ TAWFIK     /  (0091) 9660952148    / [email-masked]
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I'll see the distance between me and the customer's order  then specify how much time it takes me to reach to the customer  and the request will be delivered to  customer as soon as possible .
And when I reached to the customer I should to say Very sorry for the inconveniences .

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I'm internship BDS student in Nims university in Jaipur rajasthan .
I have diploma in DENTAL TECHNICIAN.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

الخدمة الجيده تساهم في ازدياد ربح الشركة

الخدمة الرائعة تساهم في زيادة ارباح الشركة وازدياد أعداد العملاء لأن العميل سيكون راضي وبالتالي سيعاود استهلاك الخدمة أو المنتج من نفس الشركة وسيقوم بالترويج للشركة بناءأ على خدمة العملاء التي تلقاها .

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

أنا شخص منظم ، وشخص يمكن الاعتماد عليها ، والعامل الثابت ، والهدوء ، ولدي القدرة على العمل تحت الضغط ،
و القدرة على حل المشكلات

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | أنا من اليمن وقد سافرت من قبل الى عمان وانا حالياً في أقيم في الهند

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