Subject: Fwd: LSM Joining Case Test - Tanmay Singhal
From: HR Livesalesman <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Fri, 5 Jun 2020 05:53:37 -0700 (MST)

Hi Urvika, 

Please check 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 5 Jun, 2020, at 17:39, Ambika Mehta <[email-masked]> wrote: 

	
	
			LSM Joining Case Test 
		Name 	Tanmay Singhal 
E-mail 	[email-masked] 
Phone Number 	(+91) 9650177490 
Which blurb would you select? 	Blurb 1 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	Because this blurb provides all information to the customer. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	According to me good customer service means just resolving customer concern but when it comes to great customer service means making sure about customer satisfaction and customer should not face same problem again. 

Great customer service: Customer satisfaction. 	

	
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