Subject: Re: LSM Joining Case Test - Diksha Kalra
From: Diksha Kalra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 5 Jun 2020 07:37:20 -0400

| | LSM Joining Case Test

Name | Diksha Kalra
E-mail | [email-masked]
Phone Number | (+91) 7838319072
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because customer requirement is to get the ticket at the hotel only so he wants to update the address and get the tickets before the event
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Well if we talk about customer service then there is no difference between good or great it should be excellent every time but some how customer point of view good customer service is Task which the customer has given us we complete that not any extra ordinary thing we have done to make the customer feels great about it and when we do something additional apart from what they demands only then it would be great for them.

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