Subject: Arabic Language Test - MUFAZZAL HUSSAIN
From: MUFAZZAL HUSSAIN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 4 Jun 2020 05:58:03 -0400

Foreign Language
Screening Test

Name

MUFAZZAL
HUSSAIN    /  (70934) 22150
/ [email-masked]

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

Hello Sir,

This is to inform you that,I have a little bit mistake about your address,I
entered your address incorrectly, please accept our deepest apologies for you,I
ll give you a gift anther pizza.

Thank you so much.

Your XYZ

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

I am
Mufazzal Hussain,I am from Bihar, I have completed B.A Arabic from The English
and forgein languages University in Hyderabad,

I have worked two years with Google Company.

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

الفرق بين توفير،،
جيدخدمةالعملاء وتقديم عظيم

خدمة العملاء هي أنه في السابق ربما كنت
بالكادفقط أرضا ء عملاءك،

بينما في أخير أنت لا تحتفظ فقط راض انت ايضا
تحتفظ بها

Please answer this question in YOUR
LANGUAGE: In 5 sentences please explain what makes you the right candidate for
customer service job.

عادة ما يحتضن المرشح
المثالي،

الفرصة لتجربة طرق جديدة يفعل أشياء

الاستعداد للعمل من أجل الفاءدة الجوهر
يةللعمل

وقدرتها علي تعزيز الشخصية

يميل المرشح المثالي إلي أن يكون متحمسون
لعملهم والحصول علي الكثير من
المتهمة.

Please answer this question in YOUR
LANGUAGE: In 200 - 500 words please tell us about any city or town that you
traveled to

عن مدينة حيدر اباد

تقع مدينة حيدر اباد في جنوب وسط الهند

تعد أكبر مدينة في تيلانجانا وألا كثر
التظاظا بالسكان

و تعتبر المركز الحضري الرءيسي لجميع مناطق
جنوب وسط الهند وكانت عاصمة ولاية أندر
ابراديش.