Subject: Fwd: LSM Joining Case Test - Naman Mehta
From: HR Livesalesman <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Date: Thu, 4 Jun 2020 02:32:50 -0700 (MST)

Hi Urvika, 

Please check the test, but this candidate is fresher. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Naman Mehta 
E-mail 	[email-masked] 
Phone Number 	(+91) 8851880065 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I choose blurb 4 , because we can't say something about organnizers or show host company behind their back . 
And sticking to a question motive and not distracting the customer with other problems. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good cousmter service can include answering /replying in a proper manner to the customer. 
Solving problem of the customers. 
Making them quiet if they are angry by the services 

But a great customer service can be an asset to the company . 
Employees focusing on the psychology of the consumer 
to understand them better 
Providing them extraordinary experiences without any hassle . 
Answering them what is asked . 

	
	
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