Subject: Re: Tech Support Candidate - Shubham Jain
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 2 Jun 2020 12:33:35 +0000

Not for this profile, reject

Sent from my iPhone

On 2 Jun 2020, at 16:32, HR Livesalesman <[email-masked]> wrote:

Hi Ma'am,

Last time sir suggest him for Glopal. Please check if we can consider him.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 20 May, 2020, at 13:52, Ambika Mehta <[email-masked]> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Shubham Jain
E-mail  [email-masked]
Phone Number    (+91) 6287816925
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida sector 73
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na      Na      Na      Na
Previous Employer 1
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will refresh the page
Then will try opening Google if it doesn't
I'll check my internet speed if still it doesn't
I'll call my network provider
What according to you is difference between Bluetooth and Wifi? Bluetooth is less efficient and slower medium of file or data transfer having a lesser range and transfer speed whereas wifi has a better efficiency and can transfer file or data faster and has a comparatively wider range and a better bandwidth
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)
A good customer service is satisfying a customer's needs or telling them about their queries and solving their queries whereas a great customer service is keeping the customers loyal to you by making them feel that you are Alwayse there to help them whenever they need. This helps in increasing  customer relationship. Am a BTech graduate and have a good
What according to you makes you a good candidate for customer service or technical support job? i am a BTech graduate and apart from it have a good knowledge about technical terms and things like that secondly I have a good communicate skill and can convince people easily
On a scale of 1 - 5 please rate your fluency in spoken English  4