Subject: Fwd: Tech Support Candidate - Sachin Tushir Sachin
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 2 Jun 2020 12:30:56 +0000

Reject

Sent from my iPhone

Begin forwarded message:

From: HR Livesalesman <[email-masked]>
Date: 2 June 2020 at 16:37:33 GMT+5:30
To: Deeksha Dadu <[email-masked]>
Subject: Fwd:  Tech Support Candidate - Sachin Tushir Sachin

Hi Ma'am,

PFA

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 29 May, 2020, at 17:08, Ambika Mehta <[email-masked]> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sachin Tushir Sachin
E-mail  [email-masked]
Phone Number    (91) 8168186702
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Gurgaon
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        BLS international       Customer sales executive        1May2020        28000
Previous Employer 1     Info x  Process Associate       Feb 2019        23000
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I'll check my computer is connected with Internet or not. Then I'll check what error web browser is showing on monitor. Sometimes it shows 404 error and there are many different errors. I'll also check my internet speed. Might be internet is slow.
What according to you is difference between Bluetooth and Wifi? Bluetooth is used to transfer data from one system to another. Its range is very low as it a PAN device maximum range is 8-10 metres. It can connect with single user at a time
Wifi stands for wireless fidelity. Used to access internet. Its range is mostly 50-80 metres. It can connect with multiple users at a time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   According to me good customer service means that we are providing all the information and customer is satisfied with information or help, but great customer service means customer is happy and he'll share some positive feedback after call then it'll be a prrof of that.
What according to you makes you a good candidate for customer service or technical support job? I'm polite, good listener,quick learner,smart worker. I do have helping nature and excellent international customer handling experience. I think I'm perfect for  this job profile.
On a scale of 1 - 5 please rate your fluency in spoken English  4