Subject: FW: Tech Support Candidate - Arun Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 27 May 2020 07:57:21 +0000

Rejected

From: Arun Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 27 May 2020 at 10:19 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Arun Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Arun Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (110091) 7838759896
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      East Delhi
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Fastrip India Pvt LTd   Tour Executive  01 May 2020     20000
Previous Employer 1     Azure Travel    Tour Executive  06 March 2020   16000
Previous Employer 2     NA      NA      NA      NA
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, I will check the NDTV URL that is there any mistake in typing the URL in the address bar. Next, If again, after, typing the NDTV URL throws error, will seek help from the internet or call to the NDTV office and ask them, what is the correct NDTV URL(website), then, will try to open it.
What according to you is difference between Bluetooth and Wifi? Bluetooth is used for exchanging the data over the short distance, while, wifi provides data access to the minimum to maximum range.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   If your client is satisfied by your services that is good and if your client is satisfied by your services and stick to the company's services for a long time that is great customer service for the company to the client.
What according to you makes you a good candidate for customer service or technical support job? As i have Travel and Tourism experience, i deal with several customer in a day, also, coordinate and negotiate day to day with them for performing my job so that's how, it make me a good candidate for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English  4