Subject: FW: Tech Support Candidate - Shivani Gupta Shivani
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 26 May 2020 13:27:52 +0000

Reject

From: Shivani Gupta Shivani <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 26 May 2020 at 4:49 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Shivani Gupta Shivani

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Shivani Gupta Shivani
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7532942783
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Sarita vihar
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Cms it  SDE     29      2.85
Previous Employer 1
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I checked the connectivity. If its ok then check with another browser like IE, Chrome etc. Of Google is working and transfer to next level might be security will block this address.
What according to you is difference between Bluetooth and Wifi? Bluetooth used to data exchange over the minimum range like as 1 or 2 meter via personal mobile but wifi used to high speed connectivity
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   I filled the basic support to user or client that is good service but we had keeping the follow ups on regular basis and customer satisfied for the same that's called great customer service.
What according to you makes you a good candidate for customer service or technical support job? I have knowledge to fullfilled the customer's desired.
On a scale of 1 - 5 please rate your fluency in spoken English  2