Subject: Fwd: Tech Support Candidate - Kush Chopra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Tue, 26 May 2020 05:34:07 -0700 (MST)

Hi Ma'am, 

Good English and technical background, 
Last Salary- 34000/- 
Expectation- 40000/- But can negotiate as per the current situation. 
Staying in Noida and can travel by own. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 26 May, 2020, at 17:09, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Kush Chopra 
E-mail 	[email-masked] 
Phone Number 	(+91) 8586041847 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Noida 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Netambit 	Manager 	20Jan2020 	34000 
Previous Employer 1 	Sony India ltd 	Technical support L2 	14 Nov 2014 	20000 
Previous Employer 2 	Snapdeal.com 	Team leader 	Dec2016 	28000 
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check other Browsers. 
Open the site or sites you are having trouble with using a different browser.If the web page loads normally,you most likely have a problem with your current browser.If the second browser can not load the problematic site,Check the antivirus or firewall settings. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good means that having good communication skills ,soft attitude. 
Great customer service tells about the smart communication, Problem solving and make the customer satisfy 
A great customer service is when you provide "extra mile" for the customer.Providing what the customer needs but also going out of your way to do it.It also to make customer very happy that we took the call and resolved the issue and make a very good impression not only for us but for the company that we represent. 
What according to you makes you a good candidate for customer service or technical support job? 	Good customer service means having a through knowledge of your inventory, experience with products,and being able to help customers make the best choices for them.