Subject: FW: Tech Support Candidate - Kapil Sharma Kapil
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 14:14:53 +0000

Reject

From: Kapil Sharma Kapil <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 11:44 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Kapil Sharma Kapil

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Kapil Sharma Kapil
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8847640276
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      New Ashok Nagar New Delhi
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Paytm   Associate               19k
Previous Employer 1     Watermelon      Executive               15k
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  There are 5 ways to diagnose a website thats not working --

1. See if the problem is out of your hands
2. Try another browser
3. Try the IP address
4.Make sure you did not block the site
5. Alter your hosts file
What according to you is difference between Bluetooth and Wifi? Primarily difference is that bluetooth is used to connect devices without using cables, while WiFi provides high speed access to the internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service provides nothing more than just basic support and on the other hand, great customer services keeps ypur cistomwrs coming for more dwlighting them with great experiences.
What according to you makes you a good candidate for customer service or technical support job? Active listening
Loves to interact with new people.
Decision making ability
Attentiveness
Effective communication
On a scale of 1 - 5 please rate your fluency in spoken English  4