Subject: FW: Tech Support Candidate - Deepak Kumar Sharma
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 14:06:29 +0000

Rejected

From: Deepak Kumar Sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 2:32 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Deepak Kumar Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Deepak Kumar Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201001) 9871102803
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      ghaziabad
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     Na
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will check the internet connection of the system and after that I'll clear cache and cookies so that the connection works properly
What according to you is difference between Bluetooth and Wifi? Bluetooth is used to trnasfer files including images videos music e.t.c whereas wifi is used for the internet connectivity
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Providing qualitative service to the customer is one of the important role of customer executive and customer satisfaction is also necessary to ensure good customer service
What according to you makes you a good candidate for customer service or technical support job? Communication is must.
providing qualitative service to the customer.
On a scale of 1 - 5 please rate your fluency in spoken English  4