Subject: FW: Tech Support Candidate - Parvez Alam
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 14:03:45 +0000

Rejected
From: Parvez Alam <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 1:06 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Parvez Alam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Parvez Alam
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (110091) 8130707738
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Trilok Puri
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        SVN fitness club        Sr sales executive      15 jan 2020     25k
Previous Employer 1     Smarty fitness  Sales head      20th July 2017
Previous Employer 2     F2 fun N fitness Pvt Ltd        Fitness consultant      10 August 2015
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We can try to open via VPN if it's not open after that then we have to check what's the error says then we can go ahead
What according to you is difference between Bluetooth and Wifi? Via bluetooth we can transfer the files like images, videos, audios etc. And via wifi we can access the internet browser in mobile, pc laptop and also the send the any type of files through the sharing application's.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   To make satisfy the customer and helps them to solve their issues/query
What according to you makes you a good candidate for customer service or technical support job? Both have to solve the customer queries and make satisfy them over the phone whether it's technical or non technical
On a scale of 1 - 5 please rate your fluency in spoken English  4