Subject: FW: Tech Support Candidate - Mehraj Mehraj
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 13:26:37 +0000

Rejected

From: Mehraj Mehraj <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 10:31 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Mehraj Mehraj

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Mehraj Mehraj
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9821246460
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Ghaziabad
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Vijay sales electronics pvt ltd         Back office assistant   5th April 2020  18500
Previous Employer 1
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will check my Internet connection. If Internet connection is good.
Than I will use new tab for search this website.
If the problem remains constant than I will go and clear all catches of the app.
What according to you is difference between Bluetooth and Wifi? The main difference is that Bluetooth is primarily used to connect devices without using cables same as Wi-Fi.

But the key difference among two of them is, Bluetooth do not require Internet connection, and on the other hand WiFi require Internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!
What according to you makes you a good candidate for customer service or technical support job? My patience, attentiveness and listening & communication abilities make me a good candidate for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English  4