Subject: FW: Tech Support Candidate - Amit Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 13:19:06 +0000

Reject
From: Amit Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 10:09 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Amit Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Amit Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8130789943
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Faridabad
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Regenta Sales Head      May 15 2020     50k
Previous Employer 1     Country Inn     Asst Sales Manager      7 august 2019   42k
Previous Employer 2     Park Plaza      Asst Sales Manager      25 September 2018       30k
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Will troubleshoot the network connection. Will see the window firewall or proxy server setting.
What according to you is difference between Bluetooth and Wifi? Bluetooth used to connect devices without any cables and and only provide sharing data ,files or application with matching device . WIFI provide high speed access to the internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is to make customer satisfy but in case of great customer service we are also keeping them loyal .
What according to you makes you a good candidate for customer service or technical support job? Best candidate prefers to work in a group setting in which they have the opportunity to interact with others but is able to work alone with limited contact for short period.
On a scale of 1 - 5 please rate your fluency in spoken English  5