Subject: FW: Tech Support Candidate - Rahul Dangwal
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 13:08:03 +0000

Rejected

From: Rahul Dangwal <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 10:00 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Rahul Dangwal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Rahul Dangwal
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (110084) 7011774745
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Burari, Delhi - 110084
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Js Solar Tech India Pvt Ltd     Service Engineer        1 may   12000
Previous Employer 1
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly, i will check that computer is getting proper internet or not because their may be possibility that internet connection is low or slow.
Then if the internet is proper then i will try to open the website and if still website (www.ndtv.com) is not working then i will try to search other websites. And if others are working properly. Then their will be some problem with website.
What according to you is difference between Bluetooth and Wifi? Bluetooth take less power as compared to wifi.

The range of Bluetooth is less as compared to wifi.

The speed of Bluetooth is less as compared to wifi.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good service is just simply means solving  consumer current issue.

But great customer service means providing good Quality of service and support without any delays. And also guide them also.
What according to you makes you a good candidate for customer service or technical support job? I always give my best to solve and problem. And i am cool minded person so this will make me easier to take make decisions and help so solve consumer problem in efficient way.
On a scale of 1 - 5 please rate your fluency in spoken English  4