Subject: FW: Tech Support Candidate - Umang Gupta
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 13:05:13 +0000

Reject
From: Umang Gupta <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 9:58 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Umang Gupta

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Umang Gupta
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (011) 43571267
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Delhi
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Oyo     Key account manager     13th jan        20,000
Previous Employer 1     Mohan threads mills pvt ltd     Operation executive     31st jan        11,000
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The website is not able to open due to public connection
What according to you is difference between Bluetooth and Wifi? Bluetooth is a tool for transferring a files from one device to another device , connect the device

Wifi is a tool for internet connection and a wireless for laptop  desktop and mobile
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer is a understanding , humble

Great customer service is basically the spoke person gave a full problem solving issue
What according to you makes you a good candidate for customer service or technical support job? Customer service means hear problem solve on a phone call

Technical support job means solve a customer problem with the technical tool .
On a scale of 1 - 5 please rate your fluency in spoken English  4