Subject: FW: Tech Support Candidate - Soyel Ekball
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 12:56:05 +0000

Reject

From: Soyel Ekball <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 9:56 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Soyel Ekball

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Soyel Ekball
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201309) 8697172670
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Flat no. 1006 , Azad vihar ,Khora Colony , Noida 62A , Noida , UP , 201309
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     Esolutiions IT Pvt Ltd  Associate of Data Analyst       31st April      15K
Previous Employer 2     Na
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  You got an error.
What according to you is difference between Bluetooth and Wifi? Bluetooth is using to transfer file . But wifi is using to internet . Bluetooth is to use purpose of some documents transfer on their two or more devices. But wifi is using for LAN network like Many computer Connect one wifi device .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   In my opinion , firstly we want to know the customer problem , If  would understand the problems so we will easily satisfy through our service.
What according to you makes you a good candidate for customer service or technical support job? In my opinion , Just undertood the situation & will take decision . Because every customer is most important our service so again I want to say , Understanding the problems & will give the solution .
On a scale of 1 - 5 please rate your fluency in spoken English  5