Subject: FW: Tech Support Candidate - Dharmender SINGH
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 12:55:34 +0000

Reject

From: Dharmender SINGH <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 9:56 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Dharmender SINGH

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Dharmender SINGH
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9971907497
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Genpact India Pvt Ltd.  Management Trainee      3-Mar-2019      28000
Previous Employer 1     TRC Consulting Pvt Ltd  Management Trainee      15-May-2018     23500
Previous Employer 2     TR Chadha & Co. LLP     Management Trainee      18-Mar-2015     18000
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If I get an error than, I will look properly if that error suggests something like check the internet connection and will try again to open the website on browser.
What according to you is difference between Bluetooth and Wifi? The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet. Bluetooth is a wireless technology standard that is used to exchange data over short distances (less than 30 feet), usually between personal mobile devices.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal!
What according to you makes you a good candidate for customer service or technical support job? I am fluent in English and have experiance to handle customers
On a scale of 1 - 5 please rate your fluency in spoken English  5