Subject: FW: Tech Support Candidate - Ujjwal Lamba
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 12:51:22 +0000

Reject

From: Ujjwal Lamba <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 9:49 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ujjwal Lamba

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ujjwal Lamba
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9971577431
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Faridabad
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Oasis appliances        Sales agent     31 jan 2020     27000
Previous Employer 1     Na
Previous Employer 2     Na
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will check the internet connection is system connected properly or not if yes then i will check  am i putting the address of the website properly or not if all gud i will try to reload the page .
What according to you is difference between Bluetooth and Wifi? Wifi is used for the internet connection and for connecting system with modem  and the bluetooth is used for transfering the files and media to a diffrent device.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The customer setisfaction is the most important in  customer service .

If you provide all the services to the customer but customer is not so much happy but you did your work that is a good customer service

If you provide all the services to the customer and the customer is happy and setisfied with your work that is a great customer service.
What according to you makes you a good candidate for customer service or technical support job? I am polite with every customer . I respect them  on every call i have good patience if customer is rude then also i can handel that . And i am a hardworking person and also loves to work in customer service i fell good when customer goes happy.
On a scale of 1 - 5 please rate your fluency in spoken English  5