Subject: FW: Tech Support Candidate - Mayank Sharma
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 12:45:24 +0000

Reject

From: Mayank Sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 9:40 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Mayank Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Mayank Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9971311012
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Greater noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Justdial ltd    Relationship manager    Working 22000
Previous Employer 1
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will try to open it in new tab . If it will not open i will try to open in different browser . If same problem again i will clear my caches of browser and try it again.
What according to you is difference between Bluetooth and Wifi? Bluetooth is use to connect to electronic device .
Wifi is use to connect to a server or high speed internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service stand for where customer intraction between company and customer is good and customer is happy with the service like good customer support and minimum time connectivity . Where as great customer service is where customer is fully satisfy with company support .
What according to you makes you a good candidate for customer service or technical support job? Becouse i m good in communication skill. I have good patience level to listen to the customer and understand the problem .
On a scale of 1 - 5 please rate your fluency in spoken English  4