Subject: Tech Support Candidate - ayush gaur
From: ayush gaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 May 2020 06:25:00 -0400

| | Tech Support Test

Name | ayush gaur
E-mail | [email-masked]
Phone Number | (248001) 7060481345
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | sector 15

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly ,we check what type of error it is like there are many errors like sometimes we get 404,403 etc.
Then according to errors we can resolute the error .
Lets take an example if i get an error that check your internet connection this is general error that we often face so then we go to the settings ,go to wi-fi ,then click the button to open wi-fi and then click to your wi-fi name and then connect it and now your connection is established .

What according to you is difference between Bluetooth and Wifi? | Bluetooth is used to connect devices without physical medium like cables,and to exchange data over short distance between personal devices and we used Wi-fi for high speed access to the internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is when we just resolve the query of customer that he asked and a great customer service is when we resolve his query and other upcoming problems as well .And another most important thing is faith ,so we have to maintain faith.
What according to you makes you a good candidate for customer service or technical support job? | According to me i am a diplomatic person and this works for me because of this i can handle customers better and i am a technical person so i think i am best for technical support job and i think i have ability to handle people with different mind sets.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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