Subject: FW: Tech Support Candidate - pranav bhat
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 25 May 2020 09:43:37 +0000

Rejected

From: pranav bhat <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 24 May 2020 at 1:10 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - pranav bhat

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    pranav bhat
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (180005) 9149977254
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida sector 63
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        360 web Securities      It support asscociate   02-02-2020      25000
Previous Employer 1     N/A
Previous Employer 2     N/A
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  There are many solutions to troubleshoot the problem but  the first one that comes in my mind is that we should Clear the Cache of Your Browser this step will definately fix the problem or we Can  Update our Network Adapter or we should Switch to Google's DNS Server.

What according to you is difference between Bluetooth and Wifi? Both Bluetooth and Wi-Fi are used for providing wireless communication through radio signals. The most distinction between Bluetooth and Wifi is that, Bluetooth is actually accustomed connect short-range devices for sharing information whereas Wifi is used for providing high-speed web access or internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Conceptually, the main difference between providing “good” service and delivering “great” service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied  you are also keeping them loyal.
What according to you makes you a good candidate for customer service or technical support job? I can do the work and deliver exceptional results. I will fit in beautifully and be a great addition to the team. I possess a combination of skills and experience that make you stand out from the crowd. At the end I would like to add that I am a computer science engineer and technical support is my base and I already have experience in that so I would be the perfect choice for this job.
On a scale of 1 - 5 please rate your fluency in spoken English  4