Subject: Tech Support Candidate - Nehal Sahu
From: Nehal Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 May 2020 03:19:14 -0400

| | Tech Support Test

Name | Nehal Sahu
E-mail | [email-masked]
Phone Number | (+91) 8003515433
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rawatbhata

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will open the link in another site.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is used to make connections between two devices while wifi is used to access the internet. Bluetooth can work in 10m distance while wifi can works in large area.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is that you had solved the issue of your customer. While great service is that you had satisfied your customer and he will not have any doubt in his issue. The customer should be happy and resolved with his problem this will  make a great customer service. The customer should be well informed and happy.
What according to you makes you a good candidate for customer service or technical support job? | I have a high patience level. I am a good listener too. So i will get whatever the customer is saying and will help him accordingly as per our service and guidelines.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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