Subject: Tech Support Candidate - ruby soni
From: ruby soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 04:35:09 -0400

| | Tech Support Test

Name | ruby soni
E-mail | [email-masked]
Phone Number | (0120) 7415813029
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | capgemini tecnology | process associated | 9jun | 18k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | check internet connections
What according to you is difference between Bluetooth and Wifi? | For connection establishment, through Bluetooth, a device would require Bluetooth adapter. On the other hand, for using Wifi devices require wireless adapter and rout
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied
What according to you makes you a good candidate for customer service or technical support job? | all we have resolve the customer problems
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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