Subject: Tech Support Candidate - Naina Gupta
From: Naina Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 01:26:04 -0400

| | Tech Support Test

Name | Naina Gupta
E-mail | [email-masked]
Phone Number | (91) 9997830368
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gaur city 2, 11 Avenue.

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | cogent e service | sales exucative | 9 may 2020 | 18k
Previous Employer 1 | Tech Mahindra | Sales educative | 1Jan 2020 | 21k
Previous Employer 2 | cogent e service | Sales | 7Feb 2019 | 15600

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1: Understand the problem.
Step 2: Devise a plan (translate).
Step 3: Carry out the plan (solve).
Step 4: Look back (check and interpret).

What according to you is difference between Bluetooth and Wifi? | The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | First a fall we need to understand the problem which customer is facing then only we can give proper solution for that
What according to you makes you a good candidate for customer service or technical support job? | Customer and technical
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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